LEHUNDI industrial equipment after-sales service and technical support background

After equipment delivery,
technical support continues.

LEHUNDI provides operation guidance, remote troubleshooting, spare parts advice and maintenance support for pipe beveling machines, cutting-beveling machines, split frame pipe cutting machines, plate beveling machines and welding support equipment, helping customers reduce downtime on site.

24h Technical Response
48h Spare Parts Feedback
Remote Troubleshooting Support

After-Sales Service Support Plans

Based on equipment model, usage frequency and site conditions, LEHUNDI provides service support from basic maintenance guidance to remote technical assistance, helping customers use equipment more steadily.

Basic Operation Support

  • Operation materials and user guidance
  • Remote answers for common questions
  • Basic maintenance and inspection suggestions
  • Wear parts replacement instructions
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Remote Technical Support

  • Diagnosis based on photos and videos
  • Running status and parameter confirmation
  • Tool and clamp adjustment suggestions
  • Remote troubleshooting and technical response
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Spare Parts & Wear Parts Support

  • Common spare parts model confirmation
  • Cutter, clamp and consumable replacement advice
  • Maintenance cycle and usage suggestions
  • Equipment upgrade and replacement advice
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REMOTE SUPPORT

Remote Technical Support & Troubleshooting

When customers encounter issues during installation, adjustment or operation, they can send photos, videos and operating status information to the LEHUNDI technical team. We help analyze the possible cause according to the equipment model and site conditions, then provide suggestions for operation adjustment, cutter replacement, clamping inspection and routine maintenance.

On-site problem confirmation

By means of pictures, videos and operational status feedback, quickly determine the equipment usage issues

Remote maintenance guidance

Assist customers in completing clamping adjustments, tool inspections, parameter reviews and daily maintenance

LEHUNDI remote technical support and troubleshooting for industrial equipment

Common Spare Parts & Wear Parts Support

For cutters, clamping parts, transmission parts, motors and common wear parts, LEHUNDI can provide spare parts advice, usage guidance and replacement support according to equipment model, helping customers reduce waiting time on site.

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LEHUNDI service coverage map
Spare Parts & Technical Support
Remote service support for overseas customers